Where are you located?
We’re on the corner of Ocean Ave and the Esplanade in Surfers Paradise. Across the road from the beach – there are no buildings in front of us. Here’s the Google Map.
How far away is Cavill Avenue?
Cavill Avenue is approximately a 10 – 12 minutes walk along the waterfront from The Shore.
How much to stay?
This varies depending on the season – our Rates & Availability are up-to-the-second and displayed on our home page.
You can book by simply clicking the ‘Book Now’ button you’ll see (or you can contact us here).
Where can I park my car and do I pay for this?
Parking is ABSOLUTELY FREE for one car per apartment. We have underground parking which you must access with a security fob. Or you can use our above ground open car park at the side of The Shore.
What are the office hours at The Shore?
8.30am – 5 pm Monday to Friday
8.30 am – 12 midday Saturdays
9.00 am – 12 midday Sundays
9.00 am – 12 midday Public Holidays
I won’t get to Surfers Paradise until your office hours close. How do I get in?
There’s a phone at the front door, simply pick it up and call Night Service (dial 300).
They’ll confirm your details, give you a code to the key safe inside and buzz you in.
You get in, get your key and start your holiday!
But please come to our reception the next morning to sign in and finalise your booking.
What happens if we arrive early?
We can store your luggage without any problems until your apartment is ready, so you can go off and explore, go to the beach over the road, do a Theme Park, whatever you wish. Officially check in time is 2.00pm and check out time is 10.00am.
If we are advised of your early arrival time, and the guests have had to leave early we will prioritise your apartment on the cleaning schedule, so we can book you in as early as possible.
How do I get to the Theme Parks?
You can book (or have our Receptionist book for you at no extra cost) a shuttle bus which will pick you up from, and return you to the front door of The Shore. Or you can catch the local bus at the end of Ocean Ave, a 2 minute walk.
Where is the local bus stop?
The local bus stop is on Ferny Avenue at the bottom of Ocean Avenue, which is approximately a 2 minute walk.
Where can I buy bread and milk?
There is a very well stocked convenience store behind us on Surfers Boulevard. There is also an ATM inside the store and a bottle shop next door.
Where is the local supermarket?
The nearest supermarket is Coles which is in the Chevron Renaissance Shopping Centre, on Surfers Boulevard, approximately a 6 – 10 minute walk.
Do you have an internet connection?
Each apartment receives a daily allocation of free Wi-Fi. Extra Wi-Fi can be purchased.
I have a question…..
Just give us a call on 07 5539 0388 (Australia) or +61 7 5539 0388 (International)